Shipping & Returns
SHIPPING & RETURNS
SHIPPING
PROCESSING TIMES
Orders are typically prepared for shipment within 3–5 business days.
Because our tablescapes are thoughtfully curated and may include pieces sourced from multiple locations, select orders may require up to 7 business days to process.
Business days do not include weekends or holidays. During holidays, collection launches, or periods of unusually high order volume, processing times may be longer.
You will receive a shipping confirmation with tracking information once your order has been dispatched.
DELIVERY
Delivery times vary depending on your destination and the shipping service selected at checkout.
Any delivery dates or transit times provided by the carrier are estimates and are not guaranteed. Delays may occasionally occur after an order has been transferred to the carrier due to weather, carrier disruptions, holidays, or other circumstances outside our control.
SHIPPING RATES
Available shipping methods and applicable shipping charges are displayed at checkout before your order is placed.
SHIPPING ADDRESS
Please review your shipping address carefully before completing your purchase.
Orders cannot be changed or canceled once they have been placed, including changes to the shipping address.
If you believe you entered an incorrect address, please contact us at main@bibiandbelle.com as soon as possible. We cannot guarantee that an address can be changed once an order has been submitted or entered processing.
Bibi & Belle is not responsible for delays resulting from inaccurate or incomplete shipping information provided at checkout.
TRACKING YOUR ORDER
Once your order ships, you will receive tracking information by email.
Please allow time for tracking information to update after your package has been accepted by the carrier.
RETURNS & EXCHANGES
ALL SALES ARE FINAL
All Bibi & Belle purchases are final sale. We do not accept returns or exchanges. Orders cannot be changed or canceled once placed.
Please review all product descriptions, photographs, dimensions, materials, quantities, and included items carefully before completing your purchase.
DAMAGED, DEFECTIVE OR INCORRECT ORDERS
We carefully inspect and package every order before shipment.
If an item arrives damaged or defective, or you receive an item different from what you ordered, please contact us promptly at main@bibiandbelle.com and include:
- Your order number
- A description of the issue
- Clear photographs of the affected item
- Photographs of the shipping box and packaging, where relevant
Please retain the affected item and all original packaging while your claim is being reviewed.
We will review the information provided and determine the appropriate resolution in accordance with applicable law.
NATURAL & HANDCRAFTED VARIATIONS
Many of our pieces are made from natural materials or feature handcrafted and artisanal details.
Variations in color, texture, weave, shape, dimensions, and finish may naturally occur. These characteristics contribute to the individual nature of each piece and are not considered defects solely because they vary from photographs or from another piece of the same type.
Colors may also vary slightly from photographs due to lighting, photography, editing, and individual screen settings.
ITEMS SHOWN IN PHOTOGRAPHY
Our products may be photographed alongside additional tableware, furniture, florals, candles, food, and decorative elements for styling and inspiration.
Only the items specifically identified as included in the applicable product description or “What’s Included” section are included with your purchase.
Plates, flatware, glassware, florals, food, furniture, candles, and other decorative or styling elements shown in photographs are not included unless expressly stated on the applicable product page.
QUESTIONS?
For questions regarding shipping, an existing order, or this policy, please contact:
Bibi & Belle
main@bibiandbelle.com